The Hampstead End of Tenancy Cleaning Collective

Cleaning your fireplace is more than a seasonal chore; it is crucial for safety and aesthetics. A tidy fireplace reduces fire hazards and enhances the visual appeal of your home, especially when preparing for new tenants.

This guide covers the essential tools needed for the job, a step-by-step cleaning process, and tips for maintaining a pristine fireplace. Whether you’re a seasoned homeowner or new to the task, you’ll find insights to ensure a welcoming space.

Why Cleaning Your Fireplace is Important

Cleaning your fireplace isn’t just for looks; it’s a vital part of fire safety affecting your home. Maintaining it well helps prevent fire hazards, boosts heating efficiency, and improves indoor air quality.

Tackling seasonal cleaning, such as chimney sweeps and soot removal, ensures your fireplace runs smoothly and gives you the cosy warmth you crave during the colder months.

By routinely preparing your fireplace and conducting inspections, you create a safe environment for your family and guests and organise your home for new tenants, ensuring everyone enjoys comfort and satisfaction.

Benefits for Safety and Aesthetics

Cleaning your fireplace isn’t just about making it look nice; it’s essential for safety and enhancing the overall feel of your living space. Regular maintenance can help prevent hazardous situations, ensuring your home is attractive and safe for everyone, including new tenants. You can achieve the perfect balance between functionality and charm by adhering to good fireplace care practices and safety tips.

Keeping your fireplace in excellent condition preserves its integrity and makes your home more inviting. A well-maintained fireplace can transform a room, creating that cosy atmosphere that potential tenants desire. Moreover, using accessories like screens and tool sets enhances the appearance and adds extra safety measures.

Following a comprehensive cleaning checklist, ensuring every nook and cranny—from the chimney to the firebox—is covered, you’ll feel confident and content with your property. And that’s a win-win! Happy tenants are more likely to extend their tenancies and spread the word about your place, benefiting everyone involved.

Materials Needed for Cleaning

Before cleaning, gather all the materials you’ll need to do the job thoroughly and safely. Essential supplies like a scrubbing brush, ash vacuum, and protective gear are crucial for removing ash and soot from your fireplace.

Having the right tools makes cleaning easier and helps ensure your chimney and hearth cleaning goes smoothly and without hassle.

Essential Tools and Supplies

To clean your fireplace effectively, you’ll want to have the right tools and supplies on hand. These should include a reliable vacuum cleaner for ash removal, specialised fireplace tools for removing soot, and eco-friendly cleaners that ensure a clean burn without leaving harmful residues.

Hiring a professional chimney sweep can boost safety and efficiency, especially in deep cleaning, if you’re willing to pay for it.

Using a vacuum designed specifically for fireplaces helps tackle the fine particles that regular vacuums might miss. This way, you can ensure a thorough cleaning while keeping the dust in your living space minimal. Those specialised tools, often made from sturdy metal, are perfect for scraping and scrubbing those stubborn soot deposits and creosote, which can lead to dangerous chimney fires if you let them pile up.

Regarding firewood storage, having a well-organised system keeps your firewood dry and makes it easy to grab some logs for those cosy evenings. Prioritising these elements is critical to getting rental properties tenant-ready, as a well-maintained fireplace boosts safety and appeal.

Step-by-Step Guide to Cleaning Your Fireplace

Cleaning your fireplace might feel overwhelming, but don’t worry—you can tackle it professionally with a simple step-by-step guide. This DIY cleaning routine has a handy maintenance checklist that covers everything you need to do, from getting rid of ash and soot to inspecting the firebox, smoke chamber, and flue.

Sticking to the recommended cleaning frequency will keep your fireplace functioning well and ensure your home remains safe.

Preparation and Safety Measures

Before you clean your fireplace, put safety first to protect yourself and your home. Remember to grab the right protective gear—think gloves and a mask—to keep you safe from dust and soot while you work.

It’s a good idea to do a chimney cleaning inspection first, too. This way, you can tackle any major fire hazards and ensure your cleaning routine goes off without a hitch.

Staying on top of these safety protocols helps create a healthier environment and boosts the effectiveness of your home improvement projects, especially when you have tenants coming and going. A clean, well-maintained fireplace can enhance your home’s overall appeal, making it more inviting for potential tenants.

Following these steps can help you avoid fire hazards threatening your property and loved ones. Preparation is crucial to cleaning—it sets the stage for a safe and successful outcome.

Removing Ash and Debris

The first step in your fireplace cleaning routine is removing ash and debris, which helps your fireplace work better. An ash vacuum makes ash disposal safe and easy, while a good old scrubbing brush can tackle any soot stuck in the firebox.

By dealing with debris promptly, you’re setting your fireplace up for optimal operation and better indoor air quality.

Regular flue cleaning is essential to keep the airflow smooth and prevent the buildup of dangerous creosote, which can disrupt combustion and create fire hazards. While an ash vacuum is fantastic, don’t underestimate a sturdy dustpan and brush for scooping up those larger debris pieces.

Also, take a moment to check your chimney pot—it’s crucial for keeping out moisture and critters that can block airflow.

Incorporating these wood stove care practices into your routine will boost your fireplace’s efficiency and ensure long-term safety and performance. Consistent fireplace care keeps your heating system in excellent condition, making your home cosy.

Scrubbing and Wiping Down Surfaces

Once you’ve cleared the ash and debris, the next important step is to scrub and wipe down all surfaces, including the bricks and the inside of the firebox. Effective fireplace cleaning products and eco-friendly cleaners are critical for removing odours and preventing harmful residues from building up. Regular maintenance tips suggest that this cleaning should be part of your routine if you want your fireplace to look great and function properly.

It’s essential to pick the right tools, like gentle scrubbing brushes and microfibre cloths, and specific cleaners for different materials to get the best results. Paying attention to these details makes your fireplace accessories look fantastic and helps create a safer home environment.

Adding this task to your maintenance checklist ensures that every inch of your fireplace contributes to your overall home comfort, keeping you warm during the chilly months and maintaining a cosy ambience all year round. Plus, keeping those surfaces clean helps extend the life of your fireplace’s components, making it a crucial part of being a responsible homeowner.

Preparing for New Tenants

Getting your fireplace ready for new tenants is a vital part of managing your property that can enhance tenant satisfaction.

When preparing the fireplace, it’s important to have a thorough cleaning checklist to ensure all the maintenance tasks—such as chimney sweeping and soot removal—are completed before the new occupants move in.

A clean fireplace prepares the home for them and demonstrates that you care about their comfort and safety.

Final Touches and Tips for Presentation

Once you’ve finished cleaning, those final touches can enhance your fireplace’s appearance and boost your property’s overall presentation. Simple things like organising your fireplace accessories or adding some decorative elements can make the fireplace the star of the show in your rental. These little enhancements prepare your place for tenants and demonstrate your commitment to home improvement.

But it’s not just about appearance; ensuring the fireplace runs smoothly and efficiently is key to attracting tenants. Using eco-friendly cleaners to keep the area spotless shows you care about cleanliness and sustainability.

Regular inspections and prompt repairs highlight your attention to detail and show you’re serious about safety, which can lead to happier tenants. When potential renters see a well-maintained fireplace, they can easily picture themselves enjoying cosy evenings by the fire, making your property far more appealing and nudging them closer to signing that rental agreement.

Maintaining a Clean Fireplace

Keeping your fireplace clean requires a commitment to regular cleaning and maintenance tasks that help it last longer and work efficiently. It’s essential to determine how often to clean it based on how much you use it—whether it’s wood-burning, gas, or electric.

Incorporating routine inspections and cleaning into your home maintenance plan can significantly reduce fire hazards and enhance fire safety.

Regular Cleaning and Maintenance Tasks

Regular cleaning and maintenance are essential for keeping your fireplace safe and efficient. This means you should conduct routine inspections, dispose of ash promptly, and clean the flue to avoid creosote build-up.

These tasks aren’t just about keeping things tidy; they’re crucial for reducing fire hazards and ensuring your fireplace operates properly. Maintaining a clean fireplace can boost customer satisfaction if you’re a landlord, particularly during tenant turnover. Content tenants often lead to longer tenancy agreements.

You should also regularly check the fireplace and chimney for cracks or structural damage. This can help prevent dangerous situations, keep everyone safe, and extend the life of your heating system.

By adhering to these practices, you and your family can confidently enjoy your fireplace while minimising risks.

When it comes time to move out, cleaning the carpets is one of the most often overlooked tasks. Ensuring spotless carpets are spotless is crucial for both tenants and homeowners—not only to make a good impression but also to secure your deposit or sell your home at its best.

Today, we will explore the importance of carpet cleaning, common methods like steam and dry cleaning, and whether to tackle the job yourself or hire a professional. I will also share effective deodorising techniques and maintenance tips to keep your carpets looking fresh long after you’ve moved.

Don’t Let A Dirty Carpet Jeopardise Your Security Deposit!

Cleaning carpets before you move out is essential, whether you’re a tenant or a homeowner. It’s not just about keeping the landlord happy; it also makes your property more appealing to future tenants or buyers.

A good carpet cleaning can make a difference during that final move-out inspection and can help you secure your deposit back—something you don’t want to overlook in your pre-move checklist.

Plus, deep cleaning those carpets can eliminate allergens and odours, leaving a fresh space that makes a great impression on everyone.

Why It’s Necessary for Tenants and Homeowners

For both tenants and homeowners, keeping your carpets clean is extremely important. It’s not just about how they look; it’s also a health and hygiene issue. Dirty carpets can be a playground for allergens, bacteria, and those unpleasant odours. Regular maintenance, such as thorough cleaning checks and a good cleaning schedule, helps ensure your space is welcoming and sanitary—especially when preparing for inspections or viewings.

Moreover, let’s not forget the health benefits of having clean carpets. Dust mites, pet dander, and mould thrive in neglected carpets, which can pose a real problem for anyone with allergies or breathing difficulties. Establishing a routine cleaning schedule, such as vacuuming at least once a week and arranging professional deep cleans every six months, can significantly reduce these risks.

You can also employ simple tricks around the house, such as placing mats at entryways to catch dirt and debris before reaching your carpets. Keeping your carpets in good condition creates a healthier living environment and helps prolong the life of your flooring investment.

Common Carpet Cleaning Methods

To achieve the best carpet cleaning results, consider a few common methods. Each one has unique benefits and factors to consider.

For instance, steam cleaning is popular because it penetrates deep into carpet fibres, effectively removing grime and allergens. Dry cleaning is a quicker option that reduces drying time.

Additionally, using carpet shampoo enhances your stain-removal efforts. This provides various options to keep your carpets looking their best, tailored to your needs.

Steam Cleaning

Steam cleaning uses high-temperature steam to penetrate deep into carpet fibres. It is a fantastic way to clean thoroughly and kick those germs to the curb without relying on harsh chemicals.

This method is a game changer if you have pets or suffer from allergies. It lifts dirt and sanitises your carpet, leaving it fresh and free from unpleasant odours.

Using specialised carpet extractors, you can strategically dislodge embedded dirt, allergens, and bacteria that traditional cleaning methods might miss. Opting for biodegradable and non-toxic cleaning solutions enhances the cleaning power and keeps your children and pets safe.

What’s excellent about steam cleaning is its adaptability to various carpet fibres, whether synthetic or natural. It gives your carpets a gentle yet thorough clean, helping them last longer while keeping them looking vibrant.

Those high temperatures do wonders by eliminating germs and dust mites and creating a healthier indoor environment that boosts overall well-being.

Dry Cleaning

Dry cleaning is a carpet cleaning method that keeps moisture to a minimum. It uses specialised products to lift stains and dirt from your carpet without making it soggy. This technique is especially handy for delicate carpet types that could be damaged by too much water. It gives you a quick and effective way to handle spot cleaning and routine maintenance.

The secret sauce behind dry cleaning is using chemical solvents instead of water. These solvents can dissolve stubborn grease and oils that are tricky to tackle with traditional methods. Many professionals use products like perchloroethylene or eco-friendly alternatives that pack a punch for stain removal while still being gentle on the fibres. This method dries quickly, so you can enjoy your carpets without waiting forever.

If you have specific stains, it’s best to treat them right away. Blot the stain with a clean, white cloth instead of rubbing it, which helps keep your carpet’s integrity intact during the clean-up.

Bonnet Cleaning

Bonnet cleaning is a surface cleaning method that keeps carpets looking fresh. It involves a rotary machine with a bonnet pad soaked in a specialised cleaning solution, which helps lift dirt and stains off the carpet’s surface. This technique is especially handy for high-traffic areas, giving your carpets a quick refresh without needing a lot of downtime.

If you manage a busy household or a commercial space, this method is your go-to for quickly maintaining a clean and inviting environment. It works by agitating the bonnet pad against the carpet fibres, effectively pulling up dirt and grime while keeping moisture to a minimum.

Unlike those deep cleaning methods that can leave your carpets soggy and take ages to dry, bonnet cleaning can easily fit into your regular maintenance routine, helping your carpets stay vibrant and fresh. It’s advantageous when paired with other cleaning methods, particularly if you’re gearing up for a special event or your carpets are showing wear from all that foot traffic.

DIY vs Professional Carpet Cleaning

When you think about carpet cleaning, you might question whether to tackle it yourself or hire professional services. Each option has its perks and challenges.

DIY methods can save money and are highly convenient for dealing with minor stains or maintaining regular maintenance. However, they might not consistently achieve that deep clean you need, especially when it comes to stubborn stains or larger carpet maintenance tasks.

Pros and Cons of Each Option

Exploring the pros and cons of DIY carpet cleaning versus professional cleaning services helps you decide the best choice for your carpet. Of course, DIY cleaning can save you some money and give you control over the products you use, but it often requires effort, time, and a bit of know-how to achieve the satisfactory results you’re after.

On the other hand, professional cleaning services offer expertise and specialised equipment that you might not have as an average homeowner. While this option can hit your pocket a bit harder, it usually provides a deeper clean that can extend the life of your carpet—especially when dealing with those pesky tough stains or high-traffic areas. Additionally, professionals can get the job done in a fraction of the time it would take you, leaving you more time to unwind and relax.

Consider factors like how convenient the scheduling is and how often you need to clean. These considerations can help you determine which option best fits your lifestyle and carpet care needs.

Deodorising Carpets

Deodorising your carpets is extremely important, especially if you have pets or a lot of foot traffic in your home. Odours can settle into the carpet fibres and make your space less inviting.

With some effective odour removal techniques, you can refresh your carpets and eliminate those unwanted smells. Try using bicarbonate of soda, vinegar solutions, or even specialised carpet deodorising products.

Effective Techniques for Removing Odours

You have plenty of effective techniques for removing odours from carpets that can bring freshness back to your home. Simple household items like bicarbonate soda and essential oils work wonders. Not only do they neutralise odours, but they also leave behind a lovely scent, making them perfect for anyone who prefers eco-friendly cleaning solutions.

If you’re dealing with those stubborn odours, vinegar can be your secret weapon; its acidity is excellent at breaking down those pesky odour-causing particles. And let’s not forget about the array of commercial options, like enzyme-based cleaners specifically designed to tackle smells, especially those from pets. For the best results, it’s a good idea to sprinkle some bicarbonate of soda, let it sit for a few hours, and then vacuum it up.

By weaving these techniques into your regular carpet cleaning routine, you can keep your space smelling fresh and be ready to tackle any spills or mishaps that come your way.

Tips for Maintaining Clean Carpets

Keeping your carpets looking clean and fresh takes effort, but it’s worth it. Establish a regular cleaning schedule and adopt clever carpet care strategies to ensure they remain in excellent condition for years.

Simple things like hoovering regularly, addressing spills immediately when they occur, and using protective treatments can significantly improve the longevity of your carpets.

Preventive Measures to Keep Carpets Fresh

Implementing preventive measures is one of the best ways to keep carpets fresh and fresh. This means using effective cleaning products and staying on top of stain removal. When you take quick action on spills and regularly apply protective treatments, you can minimise the chances of those pesky permanent stains and odours sinking into the carpet fibres.

Incorporating regular vacuuming into your routine can significantly boost the longevity of your carpets. Plus, strategically placing mats at entryways will help reduce dirt and debris before they even get a chance to settle in. Using carpet protectants can create a handy barrier against everyday wear and tear, making it easier to deal with potential stains before they become a permanent issue. Don’t forget to schedule professional deep cleanings at least once a year to refresh those fibres and restore their original sheen.

These carpet upkeep tips allow you to enjoy a clean, vibrant living space for years.

Cleanliness in rental properties is crucial for both tenants and landlords, impacting comfort, satisfaction, and property value. A well-maintained space fosters a positive living environment, while neglected cleanliness can lead to disputes and costly repairs.

Today, we explore the expectations placed on tenants, common cleaning challenges, and effective maintenance tips. Whether you’re a landlord seeking to uphold property standards or a tenant keen on meeting lease responsibilities, understanding the importance of cleanliness will help ensure smooth rental experiences for everyone involved.

Importance of Cleanliness in Rental Properties

Cleanliness in rental properties is a significant issue that impacts your satisfaction as a tenant, what landlords expect, and the property’s overall condition. It is crucial to maintain the property’s value and ensure it meets hygiene standards, especially when it comes time for property viewings.

For you as a tenant, understanding why cleanliness matters can directly affect your security deposit return and overall experience while living there. Conversely, when landlords enforce cleanliness, they create a more enjoyable rental environment, leading to happier tenants and better retention.

So, ultimately, keeping things clean is a shared responsibility between you and your landlord.

Why a Clean Property is Essential for Tenants and Landlords

Keeping a clean property is extremely important for both you as a tenant and the landlord. It boosts tenant satisfaction, improves property turnover, and meets the landlord’s expectations for maintenance and presentation. When the place is clean, you feel valued, which makes you more likely to take care of the space. This minimizes the risk of damage and helps ensure you get your security deposit back when your tenancy is up.

Landlords certainly appreciate positive feedback from tenants, as it can lead to longer tenancy agreements and fewer vacant units. Regular cleaning services keep the property in excellent condition and make inspections run more smoothly. A proactive approach to cleanliness helps tackle potential issues before they become costly repairs or disputes.

A well-maintained environment is also attractive to potential tenants, creating a win-win scenario. By prioritising cleanliness, everyone can enjoy a more harmonious living experience while maintaining the integrity of the rental property.

Expectations for Tenants

Understanding what is expected of you as a tenant is fundamental. Your tenancy agreement usually sets this all out, detailing your responsibilities regarding keeping the property clean and well-maintained.

This isn’t just about the usual cleaning tasks; it also means maintaining the property’s condition to meet hygiene standards and look presentable for inspections and property viewings.

Responsibilities Outlined in the Lease Agreement

The tenancy agreement is your go-to document that lays out what you need to do as a tenant, including keeping things clean and following the specific cleaning protocols during your time on the property. It’s crucial to understand that if you overlook these responsibilities during your tenancy, you may run into problems when it’s time to move out. Failing to maintain the property or address any necessary repairs could lead to disputes over your security deposit. Your landlord might deduct costs to cover damage or wear and tear that you were responsible for. In some cases, you could even be faced with formal damage assessments, which might end up costing more than you expected. Taking care of things now helps avoid these potential issues and ensures a smoother end to your tenancy.

These cleaning obligations are closely tied to the overall property management strategy, helping to ensure the property stays in top condition for current and future tenants. This means you must stick to detailed cleaning contracts that outline how to maintain the communal areas and your flat.

Before you move out, a thorough final inspection typically takes place to check the property’s condition and determine if any deductions from your security deposit are necessary. By taking your cleaning responsibilities seriously, you protect your financial interests and contribute to keeping the property well-maintained and valuable for everyone in the future.

Common Cleaning Issues and How to Address Them

If cleaning practices aren’t standard, you might encounter common cleaning issues in rental properties. This can lead to stains, damage, and even disputes over tenant rights and responsibilities.

Addressing these issues before they become a problem is critical to maintaining a positive relationship with your landlord. It also helps ensure a smooth moving-out process when your tenancy ends.

Dealing with Stains and Damage

Dealing with stains and damage in your rental property means you must spring into action quickly and grab the right cleaning supplies to prevent problems from worsening and ensure the place stays clean. It would help if you were proactive about any issues and communicated clearly with your landlord about repairs and cleaning strategies.

This timely communication is critical because it helps keep your living space pleasant and ensures you are meeting the obligations outlined in your tenancy agreement.

The proper methods for the type of stain or damage you face can make a significant difference when cleaning. For example, water-based stains usually respond well to a bit of soap and warm water, while oil-based stains might require specific solvents.

Photographing any damage and recording all communications with property management is also sensible. This will ensure clarity and accountability throughout the process.

Tips for Maintaining a Clean Property

Keeping your property clean is crucial for both your satisfaction and the overall maintenance of your rental space. Having a regular cleaning checklist helps you manage your cleaning responsibilities more effectively.

Adhering to a structured cleaning schedule and using the appropriate cleaning tools can ensure that your living environment remains in top condition throughout your tenancy.

Regular Cleaning Checklist

Having a regular cleaning checklist is a game changer for tenants like you. It helps you stay organised and consistently tackle essential tasks like dusting, vacuuming, and deep cleaning. This little routine not only keeps your place looking spick and span but also helps prevent any disputes over the security deposit when it’s time to move out.

By setting up a structured cleaning schedule, you can methodically cover all the key areas in your home, such as the kitchen, bathroom, and living spaces.

For example, your typical checklist might look something like this:

• Wiping down worktops,
• Scrubbing sinks and toilets in the bathroom,
• Make sure all living areas are dust-free and clutter-free.

This creates a healthier living environment and makes providing feedback on maintenance requests easier. You can resolve things quickly and enjoy a more pleasant overall rental experience.

Handling End-of-Tenancy Cleaning

In terms of handling end-of-tenancy cleaning, it is a crucial step in your moving-out process. A thorough cleaning can make a difference in how much of your deposit you get back and the overall impression of the property during the final inspection.

You will want to ensure that every corner of your rental meets those cleanliness expectations to avoid any disputes with your landlord over damage assessments.

Steps to Ensure a Thorough Clean

To ensure you leave a thorough clean at the end of your tenancy, it’s crucial to follow a solid cleaning strategy covering every nook and cranny of the property, including appliances, carpets, and outdoor areas. This attention to detail will impress your landlord and make for a smoother final inspection.

Creating a detailed cleaning checklist template is a smart move to keep your tasks organised. Start with the kitchen—give those appliances a deep clean, especially the oven, fridge, and microwave, to get them back in shape.

Next, tackle the bathrooms, paying close attention to the tiles, sinks, and fixtures to ensure hygienic conditions.

Remember the communal areas: dust off those light fittings, vacuum the carpets, and wipe down surfaces. By organising your cleaning efforts and tackling these tasks diligently, you can make the process easier, reduce stress, and leave a positive impression that aligns perfectly with landlord tips for end-of-tenancy cleaning.

Dealing with Disputes Over Cleaning

Disputes over cleaning can be a real headache for tenants and landlords, but effective communication can make a difference. Understanding what your landlord expects can help you resolve these issues without fuss.

Using feedback forms and keeping a record of your cleaning processes can also help prevent misunderstandings when it’s time to move out.

Mediating Between Tenants and Landlords

Mediating cleaning disputes between tenants and landlords means understanding tenant rights and landlord expectations to find common ground. Establishing clear cleaning protocols and keeping the lines of communication open helps both sides navigate disagreements effectively, making for a more respectful rental relationship.

To make the mediation process smoother, both parties must come to the table ready to listen and compromise.

For tenants, practical tips include:

• Documenting any property inspection reports
• Communicating their cleaning obligations

On the other hand, landlords should be upfront about their cleanliness expectations. This proactive communication can go a long way in preventing misunderstandings.

Regular check-ins can be a great way to maintain that ongoing dialogue and nip disputes in the bud before they escalate. Ultimately, the secret to effective mediation is recognising that tenants and landlords have valid viewpoints, which can lead to solutions that satisfy everyone.

Hello, my name is Lorna Brown, and I am one of the Hampstead Heavies. Since I intend this to be the first of many blog posts capturing our journey, introductions are in order. Today, the Hampstead Heavies are a group of cleaning enthusiasts who created a small local tenancy cleaning startup in NW3. Almost twenty years ago, we were nothing of the kind. So this will be the story of our transformation.

It all began at the beginning of the new century at University College School in Frognal. A group of rebellious (more in outward appearance than in spirit) teenagers who loved hard rock and heavy metal formed a secret society and aptly named it The Hampstead Heavies. Our goal was a revolution and subsequent world domination. Still, for the time being, we limited our underground activity to listening to Iron Maiden, Dream Theatre, Metallica, Slayer, Ronnie James Dio, and so on. 

Then, life happened. We graduated from high school and went our separate ways – some to college, some to work, others yet to travel or family. But the bond that only high-school years can create remained. While we no longer called ourselves The Heavies, we had pledged on graduation day – to gather at least once per year and share what we have achieved or lost during the last twelve months. 

Looking back, I am still amazed that we never wavered from this promise. I remember how once, while we were having pints of ale at The Spaniards Inn, one of the guys had to rush to the emergency because his wife was giving birth. So we all swept through the waiting room of The Royal Free Hospital to welcome little Lilly into the Heavies’ ranks. And though our career and personal paths seemed to diverge ever more as years passed, for one evening every year, we pretended that we were still the rebellious teens listening to The Trooper in the basement. 

Two of the guys in the group – John and Henry – were working as cleaning technicians for a large London service provider. A recurrent theme in our meetings was their mild rants about the inadequacies of poor management and planning, wasting time travelling from point A to point B, and bad HR policies. At first, I thought it was the attitude of people who did not like their job and were blowing off some steam. But I soon realised John and Henry actually liked cleaning and interacting with people but didn’t approve of how their company was run. 

“So why don’t you do something about it?”, I innocently asked a couple of years ago. “Like what?”, incredulously retorted Henry. “Like doing something about it instead of constantly complaining. Go to the management and say your piece, or quit your job and start something on your own.”

My buddies were not impressed. We moved on to a more neutral topic that night, but the idea festered in my mind. Full disclosure, at that very time, I also was not particularly happy with my job. I was working at the support centre of a well-known international apparel company. Although I was already moving up the ladder, it was not the most fulfilling of career paths. So a few weeks later, I called John and Henry and said I wanted to talk. 

Oh, my heavy metal knights were so cute! They arrived at the pub all freaked out, thinking I was in some sort of trouble. When I told them what all the ruckus was about, they were a bit disappointed. “Look, Lor, it is not that simple. We cannot just quit our job and go haywire”, started Henry. “The cleaning industry is super competitive, and the big companies have all the advantages on their side.”

I wasn’t about to give up so easily. “If that is the case, then the complaints I had to listen to so many times were all nonsense. Either we can manage a cleaning business more successfully, or you are just unhappy with your company.” John and Henry could not refute that argument. “Listen, let me be the team manager on that. I will talk to David and Marge (two other members of the Heavies) and pick up their minds. Let’s see what they will say.”

David was the business guru of our little group. He had an MBA from Birkbeck and worked for a city venture capital fund. Recognising good ideas for a startup was his forte. “Most people don’t realise it is not capital or even a great idea that makes the difference. It is the team. Find a group of like-minded people, point them in one direction, and they can achieve unimaginable things. I like the idea. I see no reason why it should not work except for lack of guts.”

Next was Marge – my high-school bestie and the godmother of my two children. She was also fully immersed in the high-tech world of online marketing, SEO, and creating digital business platforms. “Oh, I like the idea. I like it a lot! And you know what – we can create some really cool features about the customers that other service providers probably do not offer. Of course, I will have to do some research, but let me get back to you in a couple of weeks, and I will have a comprehensive set of ideas on how to get this baby running.”

I confess – my head was in the clouds after these two meetings. Was it really possible? Could we pull it off? Our very own, local-based cleaning business! And I already had the perfect name for it – The Hampstead Heavies. Now I only had to convince the main culprits in this adventure to jump on board.